General Terms and Conditions

The general terms and notions used by 1Win include:

Bet – A risk-based agreement for potential gains made between the bookmaker and customer per the stipulated rules, where the fulfillment of such agreement depends on an event whose outcome is unknown. Bets are accepted subject to the bookmaker’s terms and conditions.

Bettor – Someone who places a bet or a wager on the outcome of an event, such as a sporting event, a horse race, or a game of chance.

Outcome – Result of the event on which the bet was placed.

Sports – Various athletic events or competitions that people place bets on.

Line – The odds or point spread of a particular event.

Bet cancellation – A process in which a previously placed bet is canceled or voided by the bookmaker or betting site. This may occur for various reasons, such as a technical error, a change in the conditions of the event, or a violation of the site’s terms and conditions. Regular time – This is the period of play specified in the sports’ rules, excluding any extra time or penalty shootouts that may be played to establish a winner in the case of a tie.

Privacy Policy

1Win is committed to protecting users’ privacy and has a privacy policy that outlines how it collects, uses, and stores personal information.

The data and information about you that 1Win collects includes the following:

• Information that you send us via email or the website
• Your responses to surveys that we carry out
• Records of correspondence, whether through email, website, telephone, email, or other means.
• Details of the transaction you perform with us.
• Information related to how you interact with the website, such as location data, traffic data, weblogs, and other communication data.

1Win may use your personal data and information for the purposes of:

• Creating your betting account
• Identifying and verifying customers
• Ensuring our website functions correctly
• Marketing
• Ensuring you gamble responsibly
• Prevention of crime
• Profiling and recording your preferences
• Processing your financial and betting transactions

Rules on Sports

1Win provides detailed information on the rules of various sports available for betting. These rules are essential for users to understand when placing their bets, as they can affect the outcome of the bet. They include:

1. Each sporting event has its own set of rules that govern how the game is played, and these rules will determine the game’s outcome.
2. When betting on team sports like football or basketball, you are usually betting on the outcome of the match or the result of the game. This could be a win for one team, a draw, or a win for the other team.
3. In individual sports like tennis or golf, you usually bet on the outcome of a specific match or round. For example, you might bet on who will win a specific tennis match or who will have the lowest score in a specific round of a golf tournament.
4. An ‘In-Play’ bet is the only type of bet that can be accepted after the official starting time of an event. If a bet is accepted in error after the official starting time of the event or specific market within the event, it will be void, and stakes will be refunded.
5. If a player or team withdraws from an event before participating, your bet will be settled as a loss.
6. Unless explicitly stated otherwise, markets will be resulted according to the official results and statistics published by the governing body of the event.
7. Unless otherwise stated, the official result announced at the completion of an event will be the only result considered for the settlement of markets.
8. Dabble will make every effort to result and settle markets as soon as possible after an event has ended or the result of an individual market has been determined.
9. Most sports betting markets will have odds associated with them. These odds will determine how much you stand to win if your bet is successful.
10. Each individual sport has a maximum payout limit for leagues, tournaments, or events within that sport. The maximum payouts refer to the maximum winnings per client per day on any individual sport.

Responsible Gaming

1Win promotes responsible gaming and has measures in place to help users avoid compulsive gambling. These measures include the following:

1. Setting Limits: 1Win allows you to set limits on your deposits, losses, and bets. This allows you to stay within your financial means and avoid compulsive gambling.
2. Self-Exclusion: 1Win offer a self-exclusion feature, allowing you to voluntarily exclude yourself from gambling for a set period of time, typically six months or more.
3. Endorse and adhere to the globally recognized responsible gaming policy: Our priority is ensuring our clients have a safe and enjoyable gaming experience without losing control.
4. Information and Resources: 1Win provide information on responsible gambling, such as tips for avoiding compulsive gambling and links to resources for seeking help.

Risk Disclosure

1Win informs users of the risks associated with sports betting and casino gaming. The risk disclosure highlights the following:

1. The possibility of losing money when betting or gaming.
2. The fact that betting and gaming are forms of entertainment and not a means of making money.
3. The importance of betting and gaming within one’s financial means. Users should understand that sports betting involves financial risk, and there is no guarantee that they will win.
4. Addiction: Sports betting can be addictive, and users should be aware of the potential for problem gambling.
5. Legal Risk: Users should be aware of the legal risks associated with sports betting, including the fact that it may be illegal in some jurisdictions.

Refund Policy

Once the deposited funds, including any bonus, have been used for gambling purposes at 1Win, refunds will not be issued. However, if a refund request is made within the first twenty-four (24) hours of the alleged transaction or within thirty (30) days if the player alleges that someone else has accessed their account, it will be considered.

1Win reserves the right to withhold any refunds or reverse transactions until satisfied with the identity of the account holder. If necessary, you may be asked to provide a notarized or certified identification per the relevant laws of your jurisdiction. Failure to provide such identification within thirty (30) days of our request will result in the closure of your account and forfeiture of all funds in your account, and the decision will be final and binding.

Cookies Policy

1Win uses cookies to improve the user experience and to provide personalized content. Cookies are small files stored on the user’s device and contain information about their activity on the platform. 1Win uses cookies to remember user preferences, improve website functionality, and analyze user behavior. Users can choose to disable cookies in their browser settings, which may affect their experience on the platform.